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Overgrown tree/hedges problem

Reported by Customer Services at 16:09, Thu 16 September 2021

Overgrown tree in the verge - overhanging customer's property. It produces a lot of sap which attract the wasps & customer is allergic to wasps so is very scared to go outside to her car. It was trimmed back a liitle, a month ago but the higher branches that overhang were left. Could the tree be removed completely?....or at least severley cut back.