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Trip hazard/uneven surface problem

Reported in the Trip hazard/uneven surface category by Customer Services at 11:28, Friday 31 January 2020

Sent to Lincolnshire County Council less than a minute later. Council ref: 4143477.

Uneven kerbstone - dangerous trip hazard. Customer fell & broke her leg. It was dark & she could not see.

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Updates

  • Thank you for reporting this issue. A highways officer will investigate and provide an update within 14 days.

    Posted by Lincolnshire County Council at 11:28, Friday 31 January 2020

  • Thank you for reporting this issue. A highways officer will investigate and provide an update within 14 days.

    Posted by Lincolnshire County Council at 14:24, Friday 31 January 2020

  • Thank you for reporting this issue. A highways officer will investigate and provide an update within 14 days.

    Posted by Lincolnshire County Council at 15:32, Friday 31 January 2020

  • This report has been assessed and a job for repair has been raised. We will contact you again when a further update is available.

    State changed to: In progress

    Posted by Lincolnshire County Council at 17:31, Friday 31 January 2020

  • We have instructed our Alliance Partners to make a repair. We will contact you again when a further update is available.

    State changed to: Action scheduled

    Posted by Lincolnshire County Council at 17:33, Friday 31 January 2020

  • State changed to: In progress

    Updated by Lincolnshire County Council at 19:22, Friday 31 January 2020

  • We have completed repairs to this fault. Thank you for reporting a fault to Lincolnshire County Council.

    State changed to: Fixed

    Posted by Lincolnshire County Council at 19:23, Friday 31 January 2020

  • We're sorry, but after visiting site we were unable to resolve the issue immediately and further works are required. Thank you for your patience, we will contact you again when a further update is available.

    State changed to: In progress

    Posted by Lincolnshire County Council at 12:30, Monday 3 February 2020

  • State changed to: Investigating

    Updated by Lincolnshire County Council at 13:18, Friday 7 February 2020

  • We are sorry but we are not taking immediate action with this report. We have assessed the fault in accordance with our Highways Infrastructure Asset Management Plan and it does not require urgent action. We will continue to monitor this location as part of our routine inspection schedule. If the fault deteriorates significantly please report this again to us. Thank you for reporting this matter.

    State changed to: No further action

    Posted by Lincolnshire County Council at 09:51, Tuesday 10 March 2020

  • We have completed repairs to this fault. Thank you for reporting a fault to Lincolnshire County Council.

    State changed to: Fixed

    Posted by Lincolnshire County Council at 14:45, Wednesday 1 April 2020

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