Uneven and unsafe tripping hazards for disabled family members and children.
Reported in the Trip hazard/uneven surface category anonymously at 21:45, Friday 15 May 2020
Sent to Lincolnshire County Council 35 minutes later. Council ref: 371368.
The whole length of our path across our drive is totally uneven and broken in lots of places, meaning loose pieces are causes hazards also. This as a whole is totally unsafe for disabled family members, passers by and also pram users again within the household and close. This needs looking at as a matter of urgency. The has now been like this for the past couple of years.
Thank you for reporting this issue. Due to the COVID-19 pandemic we may not be able to meet our usual response times. We are doing everything we can to maintain resource levels to provide your highways service. Thank you for your patience.
Posted by Lincolnshire County Council at 22:20, Friday 15 May 2020
This report has been assessed and a job for repair has been raised. We will contact you again when a further update is available.
State changed to: In progress
Posted by Lincolnshire County Council at 12:04, Tuesday 19 May 2020
Repairs are scheduled. Due to the COVID-19 pandemic, repairs may take longer than our usual response. Thank you for your patience.
State changed to: Action scheduled
Posted by Lincolnshire County Council at 13:27, Wednesday 3 June 2020
State changed to: In progress
Updated by Lincolnshire County Council at 09:01, Tuesday 7 July 2020
We have completed repairs to this fault. Thank you for reporting a fault to Lincolnshire County Council.
State changed to: Fixed
Posted by Lincolnshire County Council at 10:11, Tuesday 7 July 2020
I have been following all of the updates, I was very shocked yesterday to see an ‘in progress’ and then 1 hour later ‘fixed’ during this time I mearly blinked and the work was done. As soon as I received the ‘fixed’ email I went outside my property to inspect the work only to find that half of the path had in fact been repaired? When I say half the path I mean in depth of the path. I reported that the path is broken in places as can be seen all the way back to our drive in places that is visible. And that is a hazard. I would ask that this is re looked at and inspected as I do not feel that this work has been completed to a satisfactory level given the nature of the complaint and report.
Posted anonymously at 13:34, Wednesday 8 July 2020
We need to investigate this report. We will contact you again when an update is available. We are sorry that during the COVID-19 pandemic situation we may take longer to respond than normal. Thank you for your patience.
State changed to: Investigating
Posted by Lincolnshire County Council at 08:41, Thursday 9 July 2020
We are sorry but we are not taking immediate action with this report. A site visit was carried out on 14 July 2020 and we found that the work that has been carried out is to a satisfactory standard. The repairs were made to a section of footway that was over 25mm and although the remaining section is not perfect, this is within our intervention level so no further action will be taken at this time but we will continue to monitor during our routine highway inspections. Campbells Close has been put forward for future footway resurfacing works and when the funding becomes available these works will be carried out. Thank you for reporting this matter.
State changed to: No further action
Posted by Lincolnshire County Council at 16:38, Thursday 23 July 2020
Provide an update