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Poor BT Repair again

Reported in the Loose/missing/chipped kerbstone category anonymously at 13:18, Monday 10 August 2020

Sent to Lincolnshire County Council less than a minute later. Council ref: 374708.

The Pavement outside of my house has been dug up over a number of years by BT and anglian water, the last occasion by BT was in October 2019 and as always a different company came to fill the hole and to make good. Unfortunately The company completing the work took less than one minute to fulfill their task. As a result the repair work has sunk and is crumbling away, I have asked BT to repair it and called openreach on 3 occasions but nothing ever happens. So I am reaching out to you as the owner of the land, when the pavement has been resurface, it it has been done to a substandard finish and like the repair is flaking and breaking away.

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Updates

  • Thank you for reporting this issue. Due to the COVID-19 pandemic we may not be able to meet our usual response times. We are doing everything we can to maintain resource levels to provide your highways service. Thank you for your patience.

    Posted by Lincolnshire County Council at 13:18, Monday 10 August 2020

  • We need to investigate this report. We will contact you again when an update is available. We are sorry that during the COVID-19 pandemic situation we may take longer to respond than normal. Thank you for your patience.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 13:38, Monday 10 August 2020

  • Thank you for reporting this issue. Due to the COVID-19 pandemic we may not be able to meet our usual response times. We are doing everything we can to maintain resource levels to provide your highways service. Thank you for your patience.

    State changed to: Open

    Posted by Lincolnshire County Council at 14:58, Wednesday 12 August 2020

  • The tarmac around the drain has eroded. It is in front of the driveway and therefore has the potential to cause damage to car tyres.

    Posted anonymously at 23:07, Monday 14 September 2020

  • We need to investigate this report. We will contact you again when an update is available. We are sorry that during the COVID-19 pandemic situation we may take longer to respond than normal. Thank you for your patience.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 10:04, Tuesday 15 September 2020

  • This report has been assessed and a job for repair has been raised. We will contact you again when a further update is available.

    State changed to: In progress

    Posted by Lincolnshire County Council at 11:09, Tuesday 15 September 2020

  • Thank you for reporting this issue. Due to the COVID-19 pandemic we may not be able to meet our usual response times. We are doing everything we can to maintain resource levels to provide your highways service. Thank you for your patience.

    State changed to: Open

    Posted by Lincolnshire County Council at 11:11, Tuesday 15 September 2020

  • We need to investigate this report. We will contact you again when an update is available. We are sorry that during the COVID-19 pandemic situation we may take longer to respond than normal. Thank you for your patience.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 14:52, Tuesday 15 September 2020

  • Thank you for your report. We will investigate and make an update to this report within 14 days.

    State changed to: Open

    Posted by Lincolnshire County Council at 14:50, Friday 25 September 2020

  • We need to investigate this report. We will contact you again when an update is available.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 12:48, Tuesday

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