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Flooding problem

Reported in the Flooding category by Customer Services at 14:47, Thursday 20 August 2020

Sent to Lincolnshire County Council less than a minute later. Council ref: 4151268.

Customer reports being almost flooded Sunday 16/08/2020 in the evening, it is a property which has actually flooded before in a similar fashion. Highways installed 2 gullies after that. However on Sunday they were alerted by a neighbour that they needed to come back urgently to build a wall and moat around their property. They managed to deflect enough to have the majority flow past house and not quite flood them. Two local roads both feed into their drainage here so it is easily overwhelmed. The Old school house nearby also had its drive flood. Caller's house is lower than road.

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Updates

  • Thank you for reporting this issue. Due to the COVID-19 pandemic we may not be able to meet our usual response times. We are doing everything we can to maintain resource levels to provide your highways service. Thank you for your patience.

    Posted by Lincolnshire County Council at 14:47, Thursday 20 August 2020

  • We need to investigate this report. We will contact you again when an update is available. We are sorry that during the COVID-19 pandemic situation we may take longer to respond than normal. Thank you for your patience.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 10:57, Monday 24 August 2020

  • Thank you for reporting this issue. Due to the COVID-19 pandemic we may not be able to meet our usual response times. We are doing everything we can to maintain resource levels to provide your highways service. Thank you for your patience.

    State changed to: Open

    Posted by Lincolnshire County Council at 13:22, Wednesday 26 August 2020

  • This report has been assessed and a job for repair has been raised. We will contact you again when a further update is available.

    State changed to: In progress

    Posted by Lincolnshire County Council at 15:07, Friday 28 August 2020

  • Repairs are scheduled. Due to the COVID-19 pandemic, repairs may take longer than our usual response. Thank you for your patience.

    State changed to: Action scheduled

    Posted by Lincolnshire County Council at 14:30, Wednesday 2 September 2020

  • State changed to: In progress

    Updated by Lincolnshire County Council at 07:28, Tuesday 22 September 2020

  • We have completed repairs to this fault. Thank you for reporting a fault to Lincolnshire County Council.

    State changed to: Fixed

    Posted by Lincolnshire County Council at 08:13, Tuesday 22 September 2020

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