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Large hole in telecom cover

Reported in the Manhole/drain cover on pavement/verge category anonymously at 16:19, Tue 1 September 2020

Sent to Lincolnshire County Council less than a minute later. Council ref: 375816.

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The cover is on the footpath at the entrance to the passageway from Hawthorn Bank to Rembrandt Way which is used by children going to and home from school and is a danger to cyclists and pushchairs

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Updates

  • Thank you for reporting this issue. Due to the COVID-19 pandemic we may not be able to meet our usual response times. We are doing everything we can to maintain resource levels to provide your highways service. Thank you for your patience.

    Posted by Lincolnshire County Council at 16:19, Tue 1 September 2020

  • Thank you for reporting this issue. Due to the COVID-19 pandemic we may not be able to meet our usual response times. We are doing everything we can to maintain resource levels to provide your highways service. Thank you for your patience.

    Posted by Lincolnshire County Council at 08:01, Wed 2 September 2020

  • We need to investigate this report. We will contact you again when an update is available. We are sorry that during the COVID-19 pandemic situation we may take longer to respond than normal. Thank you for your patience.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 08:13, Wed 2 September 2020

  • Open Reach (BT) are responsible for this issue. We have reported this to them and asked them to investigate. Please contact them directly at https://www.openreach.com/ help-and-support/ damage-health-and-safety if you require any further information. Thank you for reporting this matter.

    State changed to: not the council's responsibility

    Posted by Lincolnshire County Council at 19:53, Wed 23 September 2020

This report is now closed to updates from the public. You can make a new report in the same location.