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Overgrown tree/hedges problem

Reported in the Overgrown tree/hedges category by Customer Services at 16:00, Thu 17 September 2020

Sent to Lincolnshire County Council less than a minute later. Council ref: 4152359.

Overgrown Tree Roots

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  • Thank you for reporting this issue. Due to the COVID-19 pandemic we may not be able to meet our usual response times. We are doing everything we can to maintain resource levels to provide your highways service. Thank you for your patience.

    Posted by Lincolnshire County Council at 16:00, Thu 17 September 2020

  • We need to investigate this report. We will contact you again when an update is available. We are sorry that during the COVID-19 pandemic situation we may take longer to respond than normal. Thank you for your patience.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 10:40, Tue 22 September 2020

  • We have investigated this matter however this fault is not on the publicly maintainable highway. Lincolnshire County Council are not responsible for maintaining private drains within private properties. It is the responsibility of the property owner to ensure private drains are in a good condition and that they do not allow roots to enter through small gaps that might be present in the pipework. Any roots present will need to be removed by the property owner. The size of the roots present in this case would not have damaged the pipes, they would have come through any existing small cracks in the pipe. The roots can be easily removed and the pipe pointed up to avoid ingress in the future. Thank you for reporting this matter.

    State changed to: not the council's responsibility

    Posted by Lincolnshire County Council at 16:06, Fri 23 October 2020

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