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Overgrown Tree snarling BT phone line to property

Reported via desktop in the Overgrown tree/hedges category anonymously at 19:05, Sun 27 December 2020

Sent to Lincolnshire County Council less than a minute later. Council ref: 382681.

Ongoing growth of large/tall tree on highway verge fronting 39 Windermere Avenue and Conway Drive has covered BT phone line wire, posing risk of breaking cable in high winds.

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  • Thank you for your report. We will investigate and make an update to this report within 14 days.

    Posted by Lincolnshire County Council at 19:05, Sun 27 December 2020

  • State changed to: Investigating

    Updated by Lincolnshire County Council at 11:21, Monday 4 January 2021

  • It is the responsibility of the utility company to maintain clearance for their cables, but they are robust so are not easily damaged. We suggest reporting to BT directly especially if there appears to be interruptions with your service. You can report this to them at help-and-support/ damage-health-and-safety Thank you for reporting this matter.

    State changed to: not the council's responsibility

    Posted by Lincolnshire County Council at 10:57, Wednesday 13 January 2021

This report is now closed to updates. You can make a new report in the same location.