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Road surface issue problem

Reported via Open311 in the Road surface issue category by Customer Services at 13:30, Monday 21 June 2021

Sent to Lincolnshire County Council less than a minute later. Council ref: 4163207.

sunken reinstatement

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Updates

  • Thank you for your report. We will investigate and make an update to this report within 14 days.

    Posted by Lincolnshire County Council at 13:30, Monday 21 June 2021

  • State changed to: Investigating

    Updated by Lincolnshire County Council at 14:03, Tuesday 22 June 2021

  • We are sorry but we are not taking immediate action with this report. This looks to be a temporary reinstatement by a utility company, usually these are followed up by a permanent repair, we will monitor this. Thank you for reporting this matter.

    State changed to: No further action

    Posted by Lincolnshire County Council at 11:01, Tuesday 29 June 2021

  • Nearly 2 months later and the "temporary reinstatement" still hasn't been replaced with a permanent, up-to-standard repair. It's right in the part of the carriageway used by cyclists. How much time are utility companies given to sort these things out?

    Posted anonymously at 17:03, Friday 24 September 2021

  • We need to investigate this report. We will contact you again when an update is available.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 10:31, Monday 27 September 2021

  • We acknowledge your concerns and accept that the highway has deteriorated in condition. Our Street Works team are investigating the matter but the utility company does have a time frame of 2 years to make good the temporary repair although the team are chasing to have them back to make good sooner rather than later. Thank you for reporting this matter.

    State changed to: No further action

    Posted by Lincolnshire County Council at 16:54, Thursday 30 September 2021

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