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Problem at LCC roadworks problem

Reported via Open311 in the Problem at LCC roadworks category by Customer Services at 16:04, Friday 25 March 2022

Sent to Lincolnshire County Council less than a minute later. Council ref: 4172866.

There are night works going on here last night & tonight. The road was closed - but the signage was very poor. There was no road closed sign at the end of Baildon Crescent (Hykeham Rd end) so traffic was coming down & had to turn around & go back out. There were huge tailbacks of traffic all along Tritton Rd back to Sainsburys due to the temp lights by the Forum. A large works wagon had to park right across Newark Rd for a while so all the traffic in both directions came to a standstill. Customer spoke to one of the contractors about the chaos & was told to F... off. Customer works for Openreach & was shocked at the poor way in which the job was being managed. Please investigate.

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Updates

  • Thank you for your report. We will investigate and make an update to this report within 14 days.

    Posted by Lincolnshire County Council at 16:04, Friday 25 March 2022

  • Thank you for your report. We will investigate and make an update to this report within 14 days.

    Posted by Lincolnshire County Council at 16:20, Friday 25 March 2022

  • State changed to: Investigating

    Updated by Lincolnshire County Council at 08:06, Monday 28 March 2022

  • No reactive works proposed - this issue has been addressed with our Term Service Contractors and through them to their subcontractors, LCC received complaints about the communication leading up to this scheme and regarding on site behaviour, we have taken steps to ensure this won't happen in future and have investigated conflict between the contractor and the public. Thank you for reporting this matter.

    State changed to: No further action

    Posted by Lincolnshire County Council at 15:11, Tuesday 10 May 2022

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