Fixed
Lack of safety rail
Sent to Lincolnshire County Council less than a minute later. Council ref: 457602.
No safety rail on steep public steps. Plus broken steps, wall broken, lots of scrap broken bricks, uneven steps, no safety rail and the steps are unevenly spaced. It is a huge trip hazard, it is a health and safety issue. There are families walking down these steps holding babies, including my friends, little children heading to the playpark up these steps and elderly relative visiting me who have nothing to hold onto as there is no safety rail.
Updates
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Thanks for letting us know about your issue with a pedestrian guardrail. We will look into this and let you know what we find within the next 14 days. You can find out more about pavement maintenance on our website
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Great news, we’ve had a look at the issue and we have now passed to our Highways Officers for the team to assess what can be done to resolve the matter. We’ll let you know when the assessment has taken place.
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We have an update. Our highways team have issued this work out to one of their delivery gangs. We’ll let you know when the job is complete.
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This has been outstanding for 3 months....is this correct for a safety issue?
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All done! The work’s finished and the issue is now resolved. Thank you for contacting us about this. Your report has meant that we can focus our effort where it’s needed most.
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"Status: fixed"....? So the solution to this wasn't to repair or replace the steps with a suitable handrail then? It was to just remove the steps altogether and make it more difficult to get up and down to the street for anyone living in the area or visiting the houses set up on the hill-side of Fifth Avenue. They may have been badly damaged by mindless vandalism but they were still used every day by people, particularly those living in the immediate area. They will now be inconvenienced considerably by having to walk the long way around, particularly when moving large or heavy items in and out of the houses. I strongly feel that the solution here should have been to repair or replace these steps, not make people's lives that little bit harder. They were there in the first place for a reason.
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