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318 Harlaxton Road

Reported via desktop in the Flowing water, life or property at risk category anonymously at 17:10, Mon 10 July 2023

Sent to Lincolnshire County Council less than a minute later. Council ref: 464624.

A considerable amount of water coming in from the road risks damage to property, flooding main sewers, and risk to health. Adjacent neighbours along the Mow Beck side were experiencing the same issue. Despite having drainage on our property it made little difference. I believe this is an issue that needs to be rectified as soon as possible.

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Updates

  • Thanks for letting us know about your issue with flooding. We will look into this and let you know what we find within the next 14 days. You can find out more about flooding and drainage on our website

    Posted by Lincolnshire County Council at 17:10, Mon 10 July 2023

  • Thank you for your report. We will investigate and make an update to this report within 14 days.

    Posted by Lincolnshire County Council at 17:22, Mon 10 July 2023

  • Great news, we’ve had a look at the issue and we have now passed to our Highways Officers for the team to assess what can be done to resolve the matter. We’ll let you know when the assessment has taken place.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 15:00, Tue 11 July 2023

  • After speaking to Steve Best, the Flood Risk Officer at LCC, he has logged the situation as a 'Near Miss'. This means that water is coming from the highway onto private property and near, but not into, a habitable space.

    He also advised that the dropped kerb should be a minimum of 25mm above the road surface. Ours is flush with the road surface (see pictures).

    Ideally, the dropped kerbs outside all affected houses along the road should be raised to the required height. Also, the tarmac from the kerb to property boundaries should be relaid so that water from the road does not come into any properties. Permeable surfaces or upgraded drainage may also be worth discussing with residents.

    Posted by Phil S at 18:43, Mon 17 July 2023

  • Thank you for your report. We will investigate and make an update to this report within 14 days.

    State changed to: Open

    Posted by Lincolnshire County Council at 17:24, Tue 18 July 2023

  • Great news, we’ve had a look at the issue and we have now passed to our Highways Officers for the team to assess what can be done to resolve the matter. We’ll let you know when the assessment has taken place.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 16:01, Wed 19 July 2023

  • Progress! We’ve completed our investigation and works are now planned. Once we know when work is due to take place we will let you know.

    State changed to: In progress

    Posted by Lincolnshire County Council at 11:20, Thu 20 July 2023

  • Why have we closed this report? We cleaned this areas drains in the last year and our last inspection showed that they are working well. It’s worth noting though that at times of extreme weather even well-maintained drains like these can be overwhelmed. If the problem happens again but in less extreme conditions then please report this to us and we will investigate the issue again. Thank you for reporting this matter.

    State changed to: No further action

    Posted by Lincolnshire County Council at 09:09, Thu 27 July 2023

  • This was raised less than a month ago. Since then we’ve not had rain as heavy so a drain inspection isn’t going to tell you if the issue logged above is fixed.

    This is happening every time we have medium to heavy rain. It’s nothing to do with the drains but the water flowing down the gutter towards the drain. Like I said in the update post, it’s the height of the kerb and the gradient of the tar on the pavement that’s the problem.

    Posted by Phil s at 19:58, Sat 29 July 2023

  • State changed to: In progress

    Updated by Lincolnshire County Council at 07:13, Tue 1 August 2023

  • We have an update. Our highways team have issued this work out to one of their delivery gangs. We’ll let you know when the job is complete.

    State changed to: Action scheduled

    Posted by Lincolnshire County Council at 12:35, Wed 2 August 2023

  • I can see that the job has been issued to one of the teams. Thank you.

    We had some more rain on the 5th August, heavy but not torrential. The results were the same. Photos attached show the water coming into our property because of the low kerb, the blocked drains, and water going into our immediate neighbours on either side.

    Posted anonymously at 18:12, Mon 21 August 2023

  • More photos as only allowed to upload 3 at a time

    Posted anonymously at 18:14, Mon 21 August 2023

  • Final upload of photos.

    Posted anonymously at 18:17, Mon 21 August 2023

  • Another update for Lincolnshire County Council...

    Since your last reply on the 2nd of August (2 months ago) no remedial work has been carried out. We have had rain but not very heavy yet the water is still coming into our property from the road.

    We have heavily invested in a new permeable resin driveway surface installed specifically to deal with the issue of rainwater on our property however, water is still coming in from the road which carries stones, oil, and fuel. Because of this, we are facing a couple of issues that we will hold LCC responsible for if there is permanent damage:

    1. There is a noticeable stain on the new driveway surface. The installer has advised that this is likely to permanently stain the resin if the staining is not removed. (please see attached image) 2. The installer has advised that any loose stones coming from the road are likely to damage the resin surface if they get under car tyres. This could result in the surface having to be dug up and relaid.

    We have tried to mitigate this in two ways: 1. by installing a 'rumble strip' to act as a bridge between the pavement and our driveway. 2. by installing an ACO drain to capture any water coming from the road into our property.

    Despite us taking steps to stop the water, it is still coming into our property from the road. I hope this highlights the severity of the issue. My concern is that the properties on this side of the road become a flood risk due to the negligence of LCC's maintenance of surface water management.

    Posted anonymously at 16:06, Wed 4 October 2023

  • Do you have an update on the work that was issued to the highways team back in August 2023, please?

    Posted anonymously at 12:45, Monday 15 January 2024

  • Do you have an update on the work that was issued to the highways team back in August 2023, please?

    Posted anonymously at 11:04, Tuesday 5 March 2024

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