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Reported via mobile in the Misuse of shelter category by Nick Wiles at 11:34, Sat 5 August 2023

Sent to Lincolnshire County Council less than a minute later. Council ref: 467272.

This bus shelter is usually dirty, people smoke, drink, urinate in it and it has become unfit for purpose as bus users are unable to use it because it is occupied by non-bus users. Specifically on Thursday 3rd my neighbours approached the bus stop (i was opening my allotment gates opposite) and a gentleman was sat in there smoking and drinking. I can describe the person and tell you where they live but off the record. He invited them in..... Three elderly people were forced to sit outside waiting for the bus whilst this happened. I know of another case, (I have reported this to the police and again know the name of the offender) who has been sleeping in the bus shelter (and the allotments across the road - allotment team aware and are acting). I know there are patients from the nearby hospital unit also who sit in the shelter and on the nearby bench to smoke and the litter around it is appalling ( I have litter picked this myself ). Ok so I doubt you can do much, but signage, a word with the hospital and other facilities locally, and the odd police drive by might help. I wonder if the shelter were less enclosed it might also be less welcoming? I am very willing to help clean this up, if i can get permission, colour codes to re finish it etc, and if you can provide me with some 'no smoking" signs. This is urgent as winter is approaching and it's not fair that bus users have to move on because of this.

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  • Thanks for letting us know about your issue with mis-use of a bus shelter. We will look into this and let you know what we find within the next 14 days.

    Posted by Lincolnshire County Council at 11:35, Sat 5 August 2023

  • Just to let you know this issue has turned out to be more complicated than we first thought. We need to take this on for more investigation. We will let you know the situation as soon as we can. Thanks for bearing with us.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 12:35, Mon 7 August 2023

  • All done! The work’s finished and the issue is now resolved. Thank you for contacting us about this. Your report has meant that we can focus our effort where it’s needed most.

    State changed to: Fixed

    Posted by Lincolnshire County Council at 16:29, Wed 18 October 2023

This report is now closed to updates from the public. You can make a new report in the same location.