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The pavement out side number 30 Hartsholme Drive on swanpool

Reported via mobile in the Trip hazard/uneven surface category anonymously at 12:48, Saturday 16 September 2023

Sent to Lincolnshire County Council less than a minute later. Council ref: 470996.

The pavement outside number 30 Hartsholme Drive Swanpool in Lincoln (not my property) has a dangerous deep crater in it. It is very steep and uneven.

When it is dark especially after midnight when the street lights go out it is a hazard. Around 10.30pm on Thursday 24th September 2023, I was walking home from a family members house. It was dark and did not see the damaged pavement. I fell and have badly damaged the ligaments in my left ankle. This was discovered after attending LCH A&E department on Friday 15th September 2023.

I am self employed and will now loose at least two weeks of income.

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  • Thanks for letting us know about your issue with a trip hazard or uneven surface. We will look into this and let you know what we find within the next 14 days. You can find out more about pavement maintenance on our website

    Posted by Lincolnshire County Council at 12:49, Saturday 16 September 2023

  • Progress! We’ve completed our investigation and works are now planned. Once we know when work is due to take place we will let you know.

    State changed to: In progress

    Posted by Lincolnshire County Council at 12:12, Tuesday 19 September 2023

  • We have an update. Our highways team have issued this work out to one of their delivery gangs. We’ll let you know when the job is complete.

    State changed to: Action scheduled

    Posted by Lincolnshire County Council at 12:12, Tuesday 19 September 2023

  • State changed to: In progress

    Updated by Lincolnshire County Council at 07:49, Wednesday 20 September 2023

  • All done! The work’s finished and the issue is now resolved. Thank you for contacting us about this. Your report has meant that we can focus our effort where it’s needed most.

    State changed to: Fixed

    Posted by Lincolnshire County Council at 10:33, Wednesday 20 September 2023

  • Updated by Lincolnshire County Council at 11:06, Wednesday 20 September 2023

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