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Uneven surface problem

Reported via Open311 in the Uneven surface category by Customer Services at 12:28, Wednesday 27 September 2023

Sent to Lincolnshire County Council less than a minute later. Council ref: 4560071.

Please assess and action and defects and raise a forward programming brief with photos, maps and plans for any areas requiring future works.

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Updates

  • Thanks for letting us know about your issue with an uneven surface on the road or cycleway. We will look into this and let you know what we find within the next 14 days. You can find out more about road and cycleway maintenance on our website

    Posted by Lincolnshire County Council at 12:28, Wednesday 27 September 2023

  • Great news, we’ve had a look at the issue and we have now passed to our Highways Officers for the team to assess what can be done to resolve the matter. We’ll let you know when the assessment has taken place.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 15:36, Wednesday 27 September 2023

  • Just to let you know this issue has turned out to be more complicated than we first thought. We need to take this on for more investigation. We will let you know the situation as soon as we can. Thanks for bearing with us.

    Posted by Lincolnshire County Council at 07:28, Friday 29 September 2023

  • Progress! We’ve completed our investigation and works are now planned. Once we know when work is due to take place we will let you know.

    State changed to: In progress

    Posted by Lincolnshire County Council at 11:42, Tuesday 3 October 2023

  • We have an update. Our highways team have issued this work out to one of their delivery gangs. We’ll let you know when the job is complete.

    State changed to: Action scheduled

    Posted by Lincolnshire County Council at 07:44, Thursday 5 October 2023

  • State changed to: In progress

    Updated by Lincolnshire County Council at 13:16, Friday 6 October 2023

  • All done! The work’s finished and the issue is now resolved. Thank you for contacting us about this. Your report has meant that we can focus our effort where it’s needed most.

    State changed to: Fixed

    Posted by Lincolnshire County Council at 14:09, Friday 3 November 2023

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