Bt or general broadband double manhole cover
Sent to Lincolnshire County Council less than a minute later. Council ref: 472413.
Used to be flat with surrounding pavement but now the blocked paving edging is a lot higher and a serious tripping hazard but also I am concerned in case whole manhole is sinking or unstable as there's a huge pit underneath, it is adjacent to 1 Wessex Close which is my house
Updates
-
Thanks for letting us know about your issue with a manhole or drain cover. We will look into this and let you know what we find within the next 14 days. You can find out more about pavement maintenance on our website
-
Great news, we’ve had a look at the issue and we have now passed to our Highways Officers for the team to assess what can be done to resolve the matter. We’ll let you know when the assessment has taken place.
-
Progress! We’ve completed our investigation and works are now planned. Once we know when work is due to take place we will let you know.
-
We have an update. Our highways team have issued this work out to one of their delivery gangs. We’ll let you know when the job is complete.
-
-
Nothing has been done
-
Still nothing has been done
-
Great news, we’ve had a look at the issue and we have now passed to our Highways Officers for the team to assess what can be done to resolve the matter. We’ll let you know when the assessment has taken place.
-
Open Reach (BT) is responsible for this issue. We have reported this to them on your behalf and asked them to investigate. Please contact them directly at https://www.openreach.com/ help-and-support/ damage-health-and-safety if you require any further information. Thank you for reporting this matter.
-
Someone has been out and just swapped over the covers and haven't solved the problem at all, they said they were told not to deal with the raised bricks. Tgis has not helped and the new covers stick up on the lower end and have caused a further trip hazard. In addition when i came home from work and saw it they have used white covers which are an eyesore and don't match the surrounding area (photo on left), the previous covers were same colour as ones over the road (photo on right). This is not acceptable. I see from the history that highways dept fobbed this off onto telecoms provider whereas the bricks are the problem which are part of the pavement and therefore i would have thought were the highways problem. I am not bothered about tripping hazard myself but was concerned for other people walking along there and postmen etc. Surely it is not difficult to take out 2 or 3 bricks and scrape out a bit of earth from underneath and put them back that is all that needed doing for the ones that are sticking up. Absolutely unbelievable that someone thought swapping over perfectly good covers would solve the problem when they just sit in the base and it is the surrounding bricks on one end that are the problem. They have now ruined the pavement and it looks terrible.
Provide an update
Your information will only be used in accordance with our privacy policy