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Boston Road B1397 at junction with Queen Elizabeth Road

Reported via desktop in the Pothole on road/cycleway category anonymously at 14:42, Sun 12 November 2023

Sent to Lincolnshire County Council less than a minute later. Council ref: 478592.

An area roughly 1.5 x 0.5m and part way along the trench across the width of the road has subsided where the new services trench was dug. This depression is around 50mm to 60mm deeps and is getting worse. This is causing all farm equipment, LGVs, HGVs and other heavy loads to shake the homes violently, cracking the actual mortar and loosening paving stones in the gardens. Needs fixing ASAP before it damages a vehicle and causes an accident or damages the new homes.

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  • Thanks for letting us know about your issue with a pothole on the road or cycleway. We will look into this and let you know what we find within the next 14 days. You can find out more about potholes on our website

    Posted by Lincolnshire County Council at 14:43, Sun 12 November 2023

  • State changed to: Investigating

    Updated by Lincolnshire County Council at 10:36, Mon 13 November 2023

  • Open Reach (BT) is responsible for this issue. We have reported this to them on your behalf and asked them to investigate, under reference LAD02410678639-01. Please contact them directly at if you require any further information at help-and-support/ damage-health-and-safety. Thank you for reporting this matter.

    State changed to: not the council's responsibility

    Posted by Lincolnshire County Council at 10:44, Thu 23 November 2023

  • This subsidence has now gotten worse to the point that the road surface is cracking and the area affected is larger.

    I contacted BT/Openreach Public safety department they said they wont be fixing it as they don't own the road. They stated it was a matter for LCC.

    There is now a real risk to public safety as the subsidence could damage a car, truck etc causing suspension or steering to fail and this could injure or kill some one.

    Please at lease come and mark the area off and put up some warnings or signage so people avoid this section of damage road before someone gets hurt.

    State changed to: Open

    Posted anonymously at 13:45, Mon 18 December 2023

  • LCC say that it's BT/Openreach who need to fix this and BT/Openreach say it's LCC. So for a 3rd month now this subsidence has worsened while BT and LCC work out who is going to fix this. Leaving motorists at risk of vehicle damage which could lead to a steering or suspension failure causing an accident resulting on injury or death.

    Posted anonymously at 01:30, Thursday 18 January 2024

  • State changed to: Investigating

    Updated by Lincolnshire County Council at 13:34, Monday 29 January 2024

  • Still not fixed and only getting worse.

    Posted anonymously at 15:28, Tuesday 5 March 2024

  • Now the whole width of the road is deforming and every time anything heavy drives over it you hear a massive bang. Any trailers driven over this can been seen and heard bouncing down the road and loads shift do to this damage.

    Posted anonymously at 17:15, Tuesday 30 April 2024

  • Still not fixed road getting worse both sides of carriageway now deforming

    Posted anonymously at 13:17, Thursday 16 May 2024

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