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Union Street ng316nz. opposite Union street road sign as per photograph

Reported via desktop in the Manhole/drain cover on pavement/verge category anonymously at 16:45, Fri 1 December 2023

Sent to Lincolnshire County Council less than a minute later. Council ref: 481036.

The manhole cover is oblong in shape. It appears to be constructed of metal and covered in light grey concrete which has broken down leaving an uneven and loose surface. It can clearly be seen on over head street view images. I gather this was reported in march of this year, 2023 by another complaint and has not been fixed to date this resulted in me slipping on the loose uneven material and then falling landing on my right side causing injury to my knee, hip and elbow.

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  • Thanks for letting us know about your issue with a manhole or drain cover. We will look into this and let you know what we find within the next 14 days. You can find out more about pavement maintenance on our website

    Posted by Lincolnshire County Council at 16:45, Fri 1 December 2023

  • Great news, we’ve had a look at the issue and we have now passed to our Highways Officers for the team to assess what can be done to resolve the matter. We’ll let you know when the assessment has taken place.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 10:39, Mon 4 December 2023

  • Virgin Media is responsible for this issue. We have reported this to them on your behalf and asked them to investigate. Please contact them directly at help/ reportingdamage if you require any further information. Thank you for reporting this matter.

    State changed to: not the council's responsibility

    Posted by Lincolnshire County Council at 15:12, Tue 5 December 2023

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