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Blocked drain on Charles Street.

Reported via mobile in the Blocked drain category anonymously at 07:07, Mon 5 February 2024

Sent to Lincolnshire County Council less than a minute later. Council ref: 492028.

Many thanks for getting back to me regarding this blocked drain and informing me that you are going to add it to the next cleaning schedule. Last time I reported this drain as being blocked I was told that works were scheduled and the job was issued out to a gang but it's now disappeared so I would just like to know why last time I reported it works were scheduled but added to the next cleaning schedule. As it does need cleaning as it's near property, it does take more than 2 hours to drain away and it is a risk.

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Updates

  • Thanks for letting us know about your issue with a blocked drain. We will look into this and let you know what we find within the next 14 days. You can find out more about drains on our website

    Posted by Lincolnshire County Council at 07:07, Mon 5 February 2024

  • Just to let you know this issue has turned out to be more complicated than we first thought. We need to take this on for more investigation. We will let you know the situation as soon as we can. Thanks for bearing with us.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 10:13, Mon 5 February 2024

  • We have an update. Our highways team have issued this work out to one of their delivery gangs. We’ll let you know when the job is complete.

    State changed to: Action scheduled

    Posted by Lincolnshire County Council at 10:20, Thu 8 February 2024

  • State changed to: In progress

    Updated by Lincolnshire County Council at 11:46, Tue 14 May 2024

  • Great news, we’ve had a look at the issue and we have now passed to our Highways Officers for the team to assess what can be done to resolve the matter. We’ll let you know when the assessment has taken place.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 10:05, Tue 13 August 2024

  • Thanks for telling us about the fault. We’ve had a look at it and the drain will be cleaned as part of the next schedule of works.

    State changed to: Closed

    Posted by Lincolnshire County Council at 10:58, Thu 15 August 2024

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