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On the road corner outside Hall Farm

Reported via desktop in the Blocked drain category anonymously at 09:55, Wed 17 July 2024

Sent to Lincolnshire County Council less than a minute later. Council ref: 2812613.

Since no action was taken either in Febuary or May on the previous reports, my husband and I have now uncovered the drain in the road. It is however blocked and is not draining freely. This corner of the road floods frequently and our house is at risk of flooding. Please can you come and clear the drain as a matter of urgency. I have been reporting this for five months now.

Updates

  • Thanks for letting us know about your issue with a blocked drain. We will look into this and let you know what we find within the next 14 days. You can find out more about drains on our website

    Posted by Lincolnshire County Council at 09:55, Wed 17 July 2024

  • Great news, we’ve had a look at the issue and we have now passed to our Highways Officers for the team to assess what can be done to resolve the matter. We’ll let you know when the assessment has taken place.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 11:26, Wed 17 July 2024

  • Just to let you know this issue has turned out to be more complicated than we first thought. We need to take this on for more investigation. We will let you know the situation as soon as we can. Thanks for bearing with us.

    Posted by Lincolnshire County Council at 13:32, Wed 17 July 2024

  • Thank you for contacting us. The gully is functioning adequately as no surface water remains on the drain's side of the carriageway or remains visible in the gully chamber. No flooding risk to property from this gully is in evidence. As such no further action will be taken and it will be cleaned on the next programmed cycle. There is however a separate issue related to standing water between the carriageway and privately owned fields on the opposite side, and an enquiry has been raised to investigate this further. Our site visit concludes that this presents no risk to the above property, as the camber is pronounced at this point and excess surface water will fall to the opposite side, as can be seen from the present accumulation. It has been noted that this gully has already been programmed for off cycle jetting. Thank you for reporting this matter.

    State changed to: Closed

    Posted by Lincolnshire County Council at 10:16, Thu 25 July 2024

  • The drain is completely blocked. The gully does not function adequately in heavy rainfall since it does not drain. The site visit took place in dry weather. There is a serious flood risk on the corner because, notwithstanding the camber of the road, when it rains heavily the moat opposite overflows and runs directly down to where the drain is positioned (which is why it is there). Since the drain has been blocked this has caused a flow of water to surge towards the house. We have had two near misses with flooding since February because of this blocked drain so I would request that the drain can be unblocked as a matter of urgency. Nearly six months has elapsed since we reported this issue and we've had to do all the work ourselves so far.

    Posted anonymously at 13:06, Thu 25 July 2024

  • State changed to: No further action

    Updated by Lincolnshire County Council at 15:51, Thu 25 July 2024

  • We’re sending you this message to let you know that the site visit was carried out following a period of rainfall, which is necessary for us to assess whether a gully is functioning correctly or not, and whether it is presenting a health or safety issue to highway users. The fact that water had collected at the other side of the carriageway is a clear indication that enough rain had fallen for surface water to gather, and that drainage in that location is either inadequate or not functioning correctly and as stated in our original report, this is being investigated as a separate issue but not as a potential cause of flooding to your property.

    Your response claims that water had gathered sufficiently on the opposite side of the camber to the point that it ran over and down the other side, towards your property. As the camber in the road surface is higher than the surrounding land this does not seem physically possible, and were it to have done so, it would have collected there. As the site visit photographs show, this was not the case: there was no standing water in the carriageway, verge or around the gully, and the chamber was neither full nor overflowing. Photographs were taken to evidence this and were made available in our report.

    We appreciate your concerns and desire for the issue of standing water to be resolved, and if you are in a position to discuss this issue with the landowner it may bring about the speediest resolution, for example, through the reinstatement of adequate grips or drainage in the adjoining land. In the meantime we will investigate this issue but as we do not have any evidence of a flooding risk to property at present, we cannot escalate this enquiry above others that present a health or safety risk to road users.

    It would be greatly appreciated, and would serve to escalate this enquiry, if photographs could be taken of the site the next time the issue arises. Please be assured that if there is a risk to the public or property, we will respond accordingly.

    Thank you for reporting this matter.

    Posted by Lincolnshire County Council at 11:54, Mon 5 August 2024

  • I have reported on multiple occasions for six months that there is a blocked drain which provides a flooding risk to my property. All that I ask is someone to unblock the drain. Instead I have received a long message telling me that because of the adverse camber it is impossible for this corner of the road to flood. In heavy rainfall however it does, owing to the rising water in the beck and the run off from the moat opposite the house, which overflows. That is why there is a drain there- it is essential to drain the water which otherwise flows towards our house. At the last heavy rainfall it was so bad that a car got trapped in the floodwaters and had to be abandoned. I'm sending two photos: the first clearly demonstrating that water accumulates around the blocked drain and also one showing a car which had to be abandoned owing to the fact that the corner became impassable. Please don't send me another message telling me that the road doesn't flood. I live there. I'm not wasting your time. I'm asking you to unblock the drain.

    Posted anonymously at 12:21, Mon 5 August 2024

  • We have an update. Our highways team have issued this work out to one of their delivery gangs. We’ll let you know when the job is complete.

    State changed to: Action scheduled

    Posted by Lincolnshire County Council at 12:59, Tue 13 August 2024

  • State changed to: In progress

    Updated by Lincolnshire County Council at 11:55, Thu 5 September 2024

  • All done! The work’s finished and the issue is now resolved. Thank you for contacting us about this. Your report has meant that we can focus our effort where it’s needed most.

    State changed to: Fixed

    Posted by Lincolnshire County Council at 16:27, Fri 6 September 2024

This report is now closed to updates from the public. You can make a new report in the same location.