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Along Silver Street as you leave the Market Square, outside the old Lloyds building , Gainsborough

Reported via mobile in the Other road surface issue category anonymously at 14:47, Thu 7 August 2025

Sent to Lincolnshire County Council less than a minute later. Council ref: 2851964.

Please see attached photos. 2-3 weeks ago a utilities company carried out deep excavation works which included digging up the small red pavers which form the main road section. Instead of replacing these on completion, they have just filled the area with black tarmac. It is my understanding that they are contractually obliged to replace and match the repair to the area removed. This has not been done. Please can you ensure that the company on question returns to the site and puts the surface back using the correct matching tiles. It is a shame details like these aren't being adhered to, when WLDC are spending so much money improving the area. I wonder if maybe a process should be in place to check the making good works carried out by contractors, so that the area is maintained in an aesthetically pleasing manner.

Updates

  • Thanks for letting us know about a road surface issue. We will look into this and let you know what we find within the next 14 days. You can find out more about roads maintenance on our website

    Posted by Lincolnshire County Council at 14:48, Thu 7 August 2025

  • Great news, we’ve had a look at the issue and we have now passed to our Highways Officers for the team to assess what can be done to resolve the matter. We’ll let you know when the assessment has taken place.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 09:46, Fri 8 August 2025

  • Just to let you know this issue has turned out to be more complicated than we first thought. We need to take this on for more investigation. We will let you know the situation as soon as we can. Thanks for bearing with us.

    Posted by Lincolnshire County Council at 12:07, Fri 8 August 2025

  • We’re sending you this message to let you know that this has been registered as a temporary reinstatement by Anglian Water and they will be replacing the temporary tarmac with the original material in due course. We have a site meeting planned to discuss this with them planned in. Thank you for reporting this matter.

    State changed to: not the council's responsibility

    Posted by Lincolnshire County Council at 09:32, Thu 21 August 2025

This report is now closed to updates from the public. You can make a new report in the same location.