Fixed
Roadside drain outside No.9 Quadring Road, Gosberton
Sent to Lincolnshire County Council less than a minute later. Council ref: 2857842.
Formal Complaint – Blocked Roadside Drain (Ref: 2855897) I am raising a formal complaint regarding the blocked roadside drain outside my property. Despite reporting this issue several times over the years – including four times within the past year – no action has been taken. Your recent response confirms the gully/system is blocked but states that no further action will be taken. This is unacceptable. Each time traffic passes, water is splashed forcefully onto my property, creating a “waterfall” effect down the front of my house. This continues to cause distress, risk of damage to my home, and a clear hazard to pedestrians and road users. The council has a duty under the Highways Act 1980 to maintain roads and drainage in a safe condition. I request that this matter be reviewed urgently, and that the blocked drain be cleared and a lasting solution implemented. Please confirm when this will be attended to.
Updates
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Thanks for letting us know about your issue with a blocked drain. We will look into this and let you know what we find within the next 14 days. You can find out more about drains on our website
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Just to let you know this issue has turned out to be more complicated than we first thought. We need to take this on for more investigation. We will let you know the situation as soon as we can. Thanks for bearing with us.
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Progress! We’ve completed our investigation and works are now planned. Once we know when work is due to take place we will let you know.
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We have an update. Our highways team have issued this work out to one of their delivery gangs. We’ll let you know when the job is complete.
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All done! The work’s finished and the issue is now resolved. Thank you for contacting us about this. Your report has meant that we can focus our effort where it’s needed most.
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