Sign (unlit) problem

Updates

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  This bollard does not meet basic road safety standards and poses a serious hazard to road users.

  As a result of its placement and lack of adequate visibility and protection, it caused significant damage to my vehicle. The Council has so far refused to reimburse the costs, and the matter is currently subject to legal proceedings.

  Despite being fully aware of the ongoing dispute and the safety risks involved, no remedial action has been taken, and the bollards remain in place.

  Due to this situation, I am forced to continue using a damaged vehicle. I am a disabled person and do not have the financial means to replace my car. This places me at ongoing risk and significantly affects my daily functioning and mobility.

  I request urgent action to assess the compliance of these bollards with current safety standards and to prevent further incidents.

  Posted anonymously at 11:42, Mon 29 December 2025

• Thanks for letting us know about your issue with an unlit road sign. We will look into this and let you know what we find within the next 14 days. You can find out more about road sign maintenance on our website

  Posted by Lincolnshire County Council at 09:03, Tue 30 December 2025

• Just to let you know this issue has turned out to be more complicated than we first thought. We need to take this on for more investigation. We will let you know the situation as soon as we can. Thanks for bearing with us.

  State changed to: Investigating

  Posted by Lincolnshire County Council at 10:55, Tue 30 December 2025

• Thank you for your correspondence regarding the bollard installed at Grantham street. We acknowledge receipt of your concerns relating to visibility, compliance with current safety standards, and the impact the installation has had on your mobility and personal circumstances. The Council takes road safety matters seriously and appreciates you bringing these issues to our attention. The bollards in question were installed as part of a wider highways safety scheme and were designed and implemented in accordance with the standards and guidance applicable at the time of installation. At this time, no further action is required. Thank you for reporting this matter.

  State changed to: No further action

  Posted by Lincolnshire County Council at 14:19, Thursday 8 January 2026

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  Dear FixMyStreet / Lincolnshire County Council,

  In your response you state that “The Council takes road safety matters seriously and appreciates you bringing these issues to our attention”, yet in the same message you close the case with the decision “no further action”.

  This is contradictory and frankly absurd.

  If road safety were genuinely taken seriously, the council would not ignore the fact that a bollard installed by the council:

  Directly caused damage to my vehicle,

  Presents a real and ongoing safety risk,

  And has not been properly reassessed despite clear evidence being provided.

  You continue to demonstrate a fundamental misunderstanding of what I am reporting. This is not a theoretical discussion about standards. This is a real incident, real damage, and a real safety hazard.

  Referring to “compliance with current safety standards” without providing any supporting evidence is not acceptable. No risk assessment, site inspection report, technical justification, or independent safety review has been shared.

  Furthermore, reliance on the phrase “in accordance with the standards applicable at the time of installation” is meaningless and irrelevant.

  The fact that an installation may have complied with guidance at the time it was installed:

  Does not mean it complies with current safety standards,

  Does not remove the council’s ongoing duty to review and reassess infrastructure,

  And does not justify ignoring present-day risks and foreseeable harm.

  An installation could have been placed decades ago — even many decades — but the council is required to act in accordance with current law and current safety obligations, not historic ones.

  In particular, the bollard fails to meet, or you have failed to demonstrate compliance with:

  Current visibility and conspicuity requirements,

  Modern site-specific risk assessment standards,

  Ongoing monitoring duties for highway infrastructure,

  Current road user safety and accessibility expectations,

  The duty to prevent foreseeable damage and injury,

  The obligation to properly investigate incidents resulting in property damage.

  To date:

  No site visit has been carried out,

  No updated risk assessment has been undertaken,

  The provided video evidence has not been meaningfully addressed,

  And no remedial or preventative measures have been proposed.

  Closing this case while repeating generic assurances about safety does not demonstrate responsibility. It demonstrates a failure to engage with the facts and an attempt to dismiss a serious issue without proper consideration.

  I am formally documenting this response as further evidence of failure to act and failure to properly assess risk. This documentation will be relied upon in ongoing efforts to recover my losses and in escalation to oversight and legal channels if required.

  I expect a substantive response that addresses:

  The damage caused,

  What investigation has actually taken place,

  And how the bollard complies with current, not historic, legal and safety requirements.

  Sincerely, Jaroslaw Kedziora

  State changed to: Open

  Posted by Jaroslaw Kedziora at 14:13, Friday 9 January 2026